Title
Task Allocation and On-the-job Training
Author(s)
Mariagiovanna Baccara Mariagiovanna Baccara (Washington University)
SangMok Lee SangMok Lee (Washington University)
Leeat Yariv Leeat Yariv (Princeton University)
Abstract
We study dynamic task allocation when providers' expertise evolves endogenously through training. We characterize optimal assignment protocols and compare them to discretionary procedures, where it is the clients who select their service providers. Our results indicate that welfare gains from centralization are greater when tasks arrive more rapidly, and when training technologies improve. Monitoring seniors' backlog of clients always increases welfare but may decrease training. Methodologically, we explore a matching setting with endogenous types, and illustrate useful adaptations of queueing theory techniques for such environments.
Creation Date
2021-09
Section URL ID
Paper Number
2021-21
URL
http://lyariv.mycpanel.princeton.edu/papers/TaskAllocation.pdf
File Function
Jel
D47, M53
Keyword(s)
Dynamic Matching, Training-by-Doing, Market Design
Suppress
false
Series
13